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Mental Health Awareness Month shines a critical spotlight on mental well-being and the steps individuals and organisations must take to promote it. This year, the emphasis is on the workplace, where the effects of mental health can either help or hinder an employee’s performance and overall business success.

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In South Africa, mental health challenges affect one in six people, with common conditions including anxiety, depression, and substance abuse. Yet, alarmingly, 9 out of 10 people do not receive the mental health care they need. Workplace mental health is a pressing issue as untreated mental health problems cost South Africa up to R200 billion annually, leading to losses in productivity, absenteeism, and high turnover rates.

The role of the workplace

Workplaces can either help or hurt mental health. Negative work environments often cause stress, burnout, anxiety, and other mental health conditions. Factors such as job insecurity, high workloads, lack of autonomy, and inadequate support can exacerbate these issues.

Employers that invest in mental health can benefit from improved productivity, reduced absenteeism, and higher employee engagement. Organisations can help employees manage stress and mental health challenges by creating a supportive and empathetic culture.

Common mental health risks in the workplace

Some of the most common risk factors for mental health issues in the workplace include:

  • Job insecurity and economic hardship, which increase stress levels and negatively impact employee satisfaction.
  • Overwork or understaffing, leading to burnout.
  • Inflexible hours and lack of work-life balance.
  • Poor working conditions or unsafe environments.

Promoting mental health in the workplace

To address these issues, employers can adopt several strategies:

  • Encourage open conversations: Break the stigma around mental health by encouraging employees to discuss challenges without fear of judgment.
  • Provide Employee Assistance Programmes (EAPs): Offer access to confidential counselling, wellness programmes, and other mental health support.
  • Create work-life balance: Ensure that workloads are manageable and offer flexibility where possible.
  • Celebrate achievements: Recognising contributions helps build a positive work culture that supports mental well-being.

GEMS supporting mental health

The Government Employees Medical Scheme (GEMS) is committed to supporting mental health by offering comprehensive benefits for both in-hospital and out-of-hospital care. Members can access:

  • In-hospital benefits, including accommodation, medication, and professional fees for family practitioners and psychiatrists.
  • Out-of-hospital benefits, such as consultations, assessments, and counselling for conditions like anxiety and depression.
  • Chronic medicine benefits, covering anxiety and depression under chronic conditions in addition to other prescribed minimum benefits (PMBs).

To learn more about your mental health coverage, visit the GEMS website (www.gems.gov.za). Members are encouraged to use GEMS Network Providers and refer to the approved 2024 GEMS Formulary for options under their specific benefit plans.

For further support, contact the South African Depression and Anxiety Group (SADAG) helpline at 0800 567 567 for free counselling and mental health resources.

Bibliography

1. National Department of Health. World Mental Health Day 2024 2024 [updated 10 October. Available from: https://www.gov.za/WorldMentalHealthDay2024.

2. World Federation of Mental Health. World Mental Health Day 2024 2024 [Available from: https://wmhdofficial.com/.

3. World Health Organization. Mental Health at Work 2024 [Available from: https://www.who.int/teams/mental-health-and-substance-use/promotion-prevention/mental-health-in-the-workplace; https://www.who.int/news-room/fact-sheets/detail/mental-health-at-work.

4. Sorsdahl K, Petersen I, Myers B, Zingela Z, Lund C, van der Westhuizen C. A reflection of the current status of the mental healthcare system in South Africa. SSM-Mental Health. 2023;4:100247.

5. World Health Organization. Guidelines on mental health at work. 2022.

6. Kelloway EK DJ, Gilbert S,. Mental Health in the Workplace. Annual Review of Organizational Psychology and Organizational Behavior. 2023.

7. World Health Organization. World Mental Health Report: Transforming mental health for all. 2022.

8. South African Federation of Mental Health. What is Mental Health? 2024 [Available from: https://www.safmh.org/mental-health/.

9. National Institute of Mental Health. Caring for Your Mental Health. 2024.

This post and content is sponsored, written and produced by GEMS.